A BIT ABOUT WWW.DERMALESSENCE.CO.UK
Where Beauty Meets Medicine
DermalEssence was born out of my dream and passion to be your skincare expert, a place where you, our clients, can come for skincare advice, treatments and also for a lovely pamper by choosing from a range of our bespoke beauty treatments.
I am a Registered Nurse with over 19 years experience and am delighted to have used this experience to gain additional training and expertise in specialist skin care treatments, such as micro-needling, collagen-induction-therapy, mesotherapy, chemical peels and skin tightening practices using RF & LED light therapies. I also specialise in being able to offer you Dermal Fillers, Skin Boosters such as Sunekos, as well as treatments to help reduce forehead wrinkles and crows feet lines.
We have 2 rooms within our Salon. One is the Aesthetics Room where our aesthetic treatments are carried out. Our other room is our dedicated ‘Beauty Hut’, where we offer you a huge range of beauty treatments that include massage, waxing, intimate waxing and IPL hair removal, eyebrow & eyelash treatments, facials & pedicures. Both rooms are beautifully set out, are warm and welcoming and our Salon is always clean and fresh.
In our main reception area we have our lovely Nail Bar, where we offer Gellux Profile manicures, acrylic nail extensions and nail art. We love our new Glitterbels range of acrylic powders for those extra special, on-trend nail creations.
As well as being a Registered Nurse and Skincare expert, I am also a Registered Nurse Tutor and have a PG Diploma in Education. I have used these qualifications and previous teaching experience to open a Training Academy within our Salon, offering a range of Beauty & Aesthetic courses that are recognised by Cosmetic Insure. We currently offer small group training days and on-going mentorship from the Salon and are developing on-line courses to be rolled out in the near future. As well as our Training Academy, we are an Apprenticeship Training Employer and have apprentices learning their NVQ’s in Beauty at our Salon, helping to train and shape beauticians of the future.
We have a dedicated Facebook Group which you can find using DermalEssence Skincare Banks. Here we post offers that are just for members of this group, as well as updates, videos and, when we need models for our Training Academy arm of the business, we use this Group to recruit from!
Come and see us. Our Salon can be found at 41b Hoole Lane, Banks, PR9 8BD, 01704 233258 or find us on our website at www.dermalessence.co.uk or Instagram @dermalessenceuk
Best wishes to all - Elizabeth Kramer, RN, RHV, BSc, PG Dip, NMP, RNT
DermalEssence booking terms & conditions
DermalEssence take deposits for all bookings and these can be paid either directly in the Salon or over the phone by card payment. Bookings cannot be finalised without the deposit payment. All deposits are fully refundable up to 24 hours before the appointment time (less card processing fees).
DermalEssence operate a 24 hour cancellation policy, where if appointments are cancelled within this period then the deposit paid will be retained to cover the loss of appointment opportunity for other clients and a vacant slot.
Groupon vouchers are limited to 1 per person and for new clients only. We cannot take responsibility if more than one is purchased and cannot be refunded by Groupon. If you are booking a Groupon Voucher offer, please make sure you add the SECURITY CODE into the notes section in order that we can secure your booking. There is currently a £5 surcharge on all Groupon bookings to cover the costs of PPE and cleaning now needed post Covid-19 for all treatments and this is payable in the Salon before the treatment commences
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
What are Cookies? Visit https://www.allaboutcookies.org/ for more information
What personal information do we collect from the people that visit our blog or website?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.
When do we collect information?
We collect information from you when you fill out a form or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To allow us to better service you in responding to your customer service requests.
• To quickly process your transactions.
• To send periodic emails regarding your order or other products and services.
How do we protect visitor information?
We do not use vulnerability scanning and/or scanning to PCI standards.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
• Help remember and process the items in the shopping cart.
• Understand and save user’s preferences for future visits.
• Keep track of advertisements.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies. Find more information about cookies at https://www.aboutcookies.org/. Here, you can learn how to delete and control the cookies that are stored on your site, and more. Note: As this is an external website, we cannot ensure its accuracy, completeness or availability.
If you disable cookies off, some features will be disabled It won’t affect the users experience that make your site experience more efficient and some of our services will not function properly.
However, you can still place orders .
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
We have implemented the following:
• Remarketing with Google AdSense
• Google Display Network Impression Reporting
We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
Additionally, we may use Facebook Custom Audiences to deliver advertisements to Website Visitors on Facebook based on email addresses and we may use information we collect from users to display advertisements from our Customers to their target audience of users. You can opt out of this by contacting us at
For more information on this, and your options on a wider level, you might find these resources useful –
California Online Privacy Protection Act
According to CalOPPA we agree to the following:
Users can visit our site anonymously
Users are able to change their personal information:
• By emailing us
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third party behavioral tracking?
It’s also important to note that we allow third party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email
• Within 7 business days
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions.
• Process orders and to send information and updates pertaining to orders
• We may also send you additional information related to your product and/or service.
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred
To be accordance with CANSPAM we agree to the following:
• NOT use false, or misleading subjects or email addresses
• Identify the message as an advertisement in some reasonable way
• Include the physical address of our business or site headquarters
• Monitor third party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly
• Allow users to unsubscribe by using the link at the bottom of each email
If at any time you would like to unsubscribe from receiving future emails, you can
• Email us at firstname.lastname@example.org and we will promptly remove you from ALL correspondence.
41b Hoole Lane, Banks, Southport, PR9 8BD